Notes:

(1) Direct fault on our side includes:

 • we delivered wrong item, wrong pattern or wrong color to the customer.

We deliver a damaged item. Every item is carefully checked before it’s packed and delivered from us.

This return policy may be updated from time to time without any info before. We reserve the right to refuse a return/exchange/refund of any item if the above requirements are not fulfilled.

Delivery detail
- We are trust in Thailand post because we are long time partnership and they are good reputation. We offer you free delivery cost for registered mail and added 100 baht for EMS (Express Mail). It will take 1-3 business days to reach your door.

- International customer we will shipping by Fedex normally it will take 1-3 business days in Asian and about  a week for Europe.

HOW TO ORDER

Refund Policy

Quality of product is our highest priority and we believe in sending to our customers is only the good quality products. However if you are not entirely satisfied with the quality of the item you received or the item received is not as described*, please send an email to sales@pousemenswear.com maximum 7 days of you are receiving the item please stating the reason for the return (the item must be well as seem as you received and without any damaged or used), we will make a refund of the total price of item after we received the return item.

Terms and condition of refund, the products returned must be in good condition which means the product must be undamaged or unused after we got the item. We will back the money maximum 3 days since we got the item.

Please see the following guidelines:-

a) Customer has to return the item within 7 days and pay for the shipping fee, unless it’s a direct fault or mistake on our side

b) Exchange, Return or credit will only be processed after the returned item has been received in good condition or sale-able return or credit will only be processed after the returned item has been received in good and sale-able condition, with its original packaging, tags and all accessories.

c) Refund is only applicable to PayPal accounts and transfer bank.

***For Move***

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